Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Jessica Crawford

Jessica Crawford

October 21, 2026

5 out of 5 rating by Jessica Crawford
"Excellent customer service. Dani was very helpful. I highly recommend using her."
We responded:
"Thank you so much for your kind review! I’m delighted to hear Danielle provided excellent service and was so helpful. I’ll be sure to share your feedback with her. We truly appreciate your recommendation!

— Rachel, Owner"
Profile photo of Deangelo Coone

Deangelo Coone

October 20, 2026

5 out of 5 rating by Deangelo Coone
"Great experience"
We responded:
"Thank you, Deanglo for your review! What a small world knowing an agent. I look forward to growing with your family "
Profile photo of Corey Ducre

Corey Ducre

October 18, 2026

5 out of 5 rating by Corey Ducre
"Rachel and the team are so amazing to work with! Knowledgeable and compassionate about their service! Thank you and I’m pleased to be covered by you!"
We responded:
"Thank you so much for your kind words! It means a lot to hear that you felt supported and well cared for. I’m grateful for your trust and so glad we could help you feel confident in your coverage. —Rachel"
Profile photo of Delisea Jackson

Delisea Jackson

October 16, 2026

5 out of 5 rating by Delisea Jackson
"I absolutely love this firm. I have been with them since I started my business. What I can say is they have added an amazing piece to the puzzle and her name is Quay. She helped me with exactly what I needed and more !! 10/10 I most definitely recommend this firm and Quay as your agent !! Tell her Delisea sent you !!"
We responded:
"Thank you so much for your kind words and for trusting our agency since the beginning of your business journey! Quay will be delighted to know she made such a positive difference. We truly appreciate your recommendation and look forward to continuing to support you!

—Rachel"
Profile photo of Megan Stallings

Megan Stallings

October 15, 2026

5 out of 5 rating by Megan Stallings
"Rachel helped me out, walked me through step by step. I really appreciate her patience and and reassurance."
We responded:
"Thank you so much for your kind words! I’m glad I could walk you through everything and help you feel reassured. It was a pleasure assisting you! —Rachel"
Profile photo of September Nellum

September Nellum

October 12, 2026

5 out of 5 rating by September Nellum
"They are great! They have helped me tremendously"
We responded:
"Thank you, September, for your kind words! "
Profile photo of Shonda Smothers

Shonda Smothers

October 2, 2026

5 out of 5 rating by Shonda Smothers
"Rachel Bailey and her team were wonderful to work with! Rachel was helpful, responsive, and made the entire process so easy. She helped me get a great rate and made the transition to my new policy smooth and stress-free. I really appreciate her excellent customer service and would definitely recommend her! 😊"
We responded:
"Thank you so much for the kind words! It was a pleasure working with you, and I’m so glad we could make the transition to your new policy smooth and stress-free. We really appreciate your recommendation and are always here if you need anything! 😊"
Profile photo of Ellen Schulz

Ellen Schulz

October 2, 2026

5 out of 5 rating by Ellen Schulz
"I recently bundled my home and auto Insurance with State Farm and I couldn’t be happier with the experience from start to finish! Rachel Bailey was my agent and she couldn’t have been more congenial, efficient and helpful.
Update: Joann Cuffee helped me out when I needed a quick response to a problem which arose in my coverage. I sent out an SOS text and she responded and remedied the issue within minutes!!!! You are a life savor Joann! Thank you!!!"
We responded:
"Thank you so much Ellen, for your review—I'm so glad to hear you’re happy with bundling your home and auto insurance with State Farm. I really appreciate your kind words about my help throughout the process, and I’m here anytime you need anything in the future. 😊—Rachel Bailey"
Profile photo of Cindy

Cindy

September 23, 2026

5 out of 5 rating by Cindy
"Rachael was super helpful she got my rates where I wanted them and State Farm beat allstate and progressive saving me over 60.00 a month."
We responded:
"Hi! Thank you so much for your kind review. I’m really glad I could help get your rates where you wanted them, and I appreciate you sharing that State Farm was able to beat Allstate and Progressive saving you over $60/month! It was a pleasure working with you, and I’m grateful you chose us."
Profile photo of shannon mcdaniel

shannon mcdaniel

September 21, 2026

5 out of 5 rating by shannon mcdaniel
"Rachel was so sweet when I came in her office. Very knowledgeable and friendly. It was apparent that she cares about her job, her customers, and her community. Would highly recommend her as an agent."
We responded:
"Thank you so much for the wonderful review! I’m truly grateful you took the time to share your experience. I’m so glad you felt welcomed in my office and that you appreciated my knowledge and friendly approach.

More than anything, I love what I do and I’m passionate about supporting my customers and our community. I really appreciate your recommendation—thank you again!

Warmly,
Rachel
"
Profile photo of Duron Jones

Duron Jones

September 16, 2026

5 out of 5 rating by Duron Jones
"Great customer service!! Very helpful understood what my problem was and directed me to the right ppl to resolve the beacon problem. I even received a follow up phone call. 10/10 high recommend"
We responded:
"Thank you so much, Duron for sharing your experience! Customer service is so important to us. We look forward to growing with you!"
Profile photo of Namilo Baja

Namilo Baja

September 14, 2026

5 out of 5 rating by Namilo Baja
"Joann Cuffee did a great job!"
We responded:
"Thank you, Namillo for your support! We appreciate you!"
Profile photo of Sheri Shepard

Sheri Shepard

September 11, 2026

5 out of 5 rating by Sheri Shepard
"Excellent customer focused service with clear communication and competitive pricing."
We responded:
"Thank you, Sheri for your support! "
Profile photo of CiCi G

CiCi G

September 10, 2026

5 out of 5 rating by CiCi G
"Rachel is the best in the industry! As a previous agent, she's the best that is around! I definitely recommend getting insured by her!"
We responded:
"Thank you so much for your amazing review! I truly appreciate your kind words, and I’m honored to be your agent. I’m glad you had a great experience—thanks again for recommending me and for choosing to get insured with me! "
Profile photo of Donald Conyers

Donald Conyers

September 10, 2026

5 out of 5 rating by Donald Conyers
"By far the best insurance agents I’ve dealt with in my 20 plus years of driving. They make you feel heard. Important, respected, and sometimes act like your therapist. Thank you again Danielle for all you’ve done. And Amazing job Rachel for hiring her 😂😂😂"
We responded:
"Thank you so much for taking the time to leave such a wonderful review. I’m truly grateful for your kind words, and it means the world to hear that you felt heard, respected, and supported—because that’s exactly how we want every customer to feel.

Danielle also sends her “thank you,” and we both really appreciate your trust. Customers like you are what make this so rewarding for Danielle & me. We’re so glad we were able to help, and we’re here for you anytime you need anything."
Profile photo of Jordan2rare

Jordan2rare

September 4, 2026

5 out of 5 rating by Jordan2rare
"Makes everything hassle free love it!"
We responded:
"Thank you for your kind words! We appreciate you!"
Profile photo of Cristian Santiago

Cristian Santiago

August 31, 2026

5 out of 5 rating by Cristian Santiago
"Rachel was wonderful and efficient. We are a military family and Rachel accommodated our quick renters insurance quote and was able to process our renters insurance the morning of our move in. It was a blessing for our family and helped ease our transition into our new home. We are very appreciate of her quick response and assistance."
We responded:
"Thank you so much for your kind review. Moving is stressful—especially as a military family—and I am happy I was able to process everything the morning of your move-in. I truly appreciate your trust and your feedback."
Profile photo of Bonnie Brezinsky

Bonnie Brezinsky

August 24, 2026

5 out of 5 rating by Bonnie Brezinsky
"I was adding renters insurance to my current policy and Rachel was quick and easy to work with. It was a no-brainer to use State Farm and Rachel."
We responded:
"Thank you so much for your kind review! I’m thrilled to hear that adding renters' insurance to your current policy was quick and easy with State Farm. It was truly a pleasure working with you—thanks again for choosing me and State Farm! "
Profile photo of Ronyea Dunton

Ronyea Dunton

August 7, 2026

5 out of 5 rating by Ronyea Dunton
"Everyone at State Farm is amazing."
We responded:
"Thank you for the kind words! We appreciate you! "
Profile photo of roderick “Rick Rambo” dyette

roderick “Rick Rambo” dyette

August 6, 2026

5 out of 5 rating by roderick “Rick Rambo” dyette
"Very knowledgeable, kind considerate and patient. I am looking forward to referring someone to her and Statefarm. I put it this way my friend (who referred her) is now my best friend because of statefarm"
We responded:
"Hi Rodrick—thank you so much for the amazing review! 🌟 We’re really glad you felt supported and taken care of. It means a lot to hear !

We truly appreciate your trust in us and your willingness to refer others to State Farm—your feedback made our day.

Here’s how the Referral program works:
-Each referral: you receive a $10 Digital Gift Card
-5th referral: you receive a $25 Digital Gift Card

There is NO LIMIT!"
Profile photo of Erin Jury

Erin Jury

August 5, 2026

5 out of 5 rating by Erin Jury
"Always helpful and thorough with addressing my questions or concerns."
We responded:
"Thank you for the wonderful review! I’m so glad I could be helpful and thorough, and that we addressed all of your questions and concerns. We truly appreciate your trust in me—please don’t hesitate to reach out anytime you need assistance."
Profile photo of KloutyKase

KloutyKase

August 4, 2026

5 out of 5 rating by KloutyKase
"Rachel and her team were super helpful at getting me a new policy that fit my budget. great communication and clear explanation kf all tenants of the policy"
We responded:
"Hi there! Thank you so much for your kind review. I’m really glad my team and I were able to help you secure a new policy that fits your budget, and that you felt the communication was clear throughout. We always strive to make sure you understand every detail of your policy, so I really appreciate you calling that out. If you ever have questions in the future, I’m only a message away."
Profile photo of Hamdi Ahmad

Hamdi Ahmad

August 3, 2026

5 out of 5 rating by Hamdi Ahmad
"Rachel was extremely helpful and professional in getting my auto insurance policy issued quickly. She explained everything clearly, made the entire process smooth and stress-free, and was always available to answer my questions. I truly appreciate her outstanding customer service and would highly recommend both Rachel and State Farm to anyone looking for reliable and trustworthy insurance support."
We responded:
"Thank you, Hamdi for your kind review! If you refer friends or family to us, you can earn a $10 gift card for every referral, with no limit. We look forward to continuing to assist you with all your insurance needs!"
Profile photo of Ryan Lee

Ryan Lee

July 31, 2026

5 out of 5 rating by Ryan Lee
"Rachel is one of the best insurance companies I have dealt with in a very long time. It was an amazing experience. Everyone needs to see her."
We responded:
"Thank you so much for your kind review! I’m truly happy to hear you had an amazing experience and that I could help. Your recommendation means a lot to me—thank you for taking the time to share your feedback!"
Profile photo of morgan rowe

morgan rowe

July 31, 2026

5 out of 5 rating by morgan rowe
"Danielle was amazing! I appreciate everything she did for me!"
We responded:
"Thank you so much for the kind words—Danielle will be thrilled to hear you thought she was amazing! I really appreciate your support.

—Rachel"