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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiana Green

July 6, 2024

5  out of  5 rating by Tiana Green
"Rachel was a amazing with assisting me with getting my vehicle back insured under state farm we even was able to laugh a little while she was waiting for me to get my card out of my vehicle . I really appreciate Mrs bailey kindness as she helped me find the right courage. We definitely need more agents like her around ... Thank you again Mrs bailey ."
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Mica Deckard

June 25, 2024

5  out of  5 rating by Mica Deckard
"I inherited an old (1965) sailboat that needed to be insured before it could be launched after a renovation. No major insurers would even consider such an old boat. So I called my local State Farm Agent Rachel Bailey (actually I texted her, much more convenient for a busy neurodivergent that loathes phone calls) and within minutes I had a quote for liability insurance that was affordable and exactly what I needed to get me on the water. Got a boat? Call or text Rachel and her team. They're the best in Hampton Roads for insurance."
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Sasha Moore

June 20, 2024

5  out of  5 rating by Sasha Moore
"Victoria was super knowledgeable and beyond helpful as I was going through my first experience. I am so glad that I went with State Farm. Also Ms. Rachel was extremely quick with all processing and updating of information. Truly a gem in the heart of Portsmouth."
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Carla Truss

June 20, 2024

5  out of  5 rating by Carla Truss
"I was referred to Rachel by Impressive Juice's and I am truly happy that I called her. Rachel is a pleasure to work with, I have been running into issues getting insurance for my small business and Rachel was able to helped me figure everything out quick and fast. Victoria her Marketing Associate was also very nice to work with. I look forward to doing business with Rachel and her team!!!"
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Donald Conyers

June 19, 2024

5  out of  5 rating by Donald Conyers
"Rachel and her team was by far the best experience I've ever had with receiving auto insurance, she was patient, attentive, and very knowledgable throughout the whole process"
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Kanisha Gardner

June 14, 2024

5  out of  5 rating by Kanisha Gardner
"Danielle was super helpful in helping me fix a major issue I encountered. They’re great!!!"
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Adam

June 3, 2024

5  out of  5 rating by Adam
"She was great. Made the process extremely simple to understand."
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Joel Rimas

May 17, 2024

5  out of  5 rating by Joel Rimas
"She’s very knowledgeable and fast to solved my problem. Service with you is always timely and pleasant. Thank you so much for your excellent service, patience and consideration of my insurance needs."
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melvin hill

May 16, 2024

5  out of  5 rating by melvin hill
"Best place ever and rachel so sweet and work with you so well never switching to anyone else unless she raise my rate😂😂"
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Fahad Khan

May 8, 2024

5  out of  5 rating by Fahad Khan
"Rachel Bailey is an exceptional state farm agent known for her unwavering dedication, personalized service, and commitment to helping her clients protect what matters most. Her profound knowledge of insurance products coupled with her genuine care for people make her a trusted advisor in the community. With Rachel, you're not just a client; you're part of a family, ensured peace of mind, and empowered to navigate life's uncertainties with confidence."
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Keeping Up With Keys Amóur

May 8, 2024

5  out of  5 rating by Keeping Up With Keys Amóur
"I had the most amazing experience today with Britney. She was very helpful, understanding, & patient with me. She has great customer service! Thanks to her I am now a loyal State Farm member."
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Chelsi Bea

May 7, 2024

5  out of  5 rating by Chelsi Bea
"Rachel went above and beyond for our family when we got backed into a corner because our other carrier wasn't giving us correct information. I'm so thankful she jumped through hoops for us!"
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Ariela Romero

April 26, 2024

5  out of  5 rating by Ariela Romero
"Thank you to Ms.Rachel for excellent customer service!!"
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Christopher McInnis

April 17, 2024

5  out of  5 rating by Christopher McInnis
"I’m really loving the service state farm provides. They work with me when I’m late on payments and when I have a question they’re always happy to assist and help with my questions. My agent is very cool and down to earth , very easy to talk to. Thank you"
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Angel Speller

March 29, 2024

5  out of  5 rating by Angel Speller
"Great customer service always find great prices"
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Damian D

March 29, 2024

5  out of  5 rating by Damian D
"First time buying my own car insurance, decided to try statefarm as it was the same one my dad uses. After about a week of going through quotes online, they were the only ones who actually called me, setting up an appointment to help work through any questions I had as well as lowering my rate to something I could afford. Huge help during the process, definitely recommend"
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Brian Farley

March 28, 2024

5  out of  5 rating by Brian Farley
"State Farm has treated me good for more than 33 years and Rachel is a good agent in Portsmouth! Modern technology used as well with a lot being done by text to save time."
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Brittani Bailey

March 26, 2024

5  out of  5 rating by Brittani Bailey
"Rachel Bailey State Farm is the PERFECT CHOICE for insurance, they was so helpful and truly helped me find the best insurance that fits my needs, highly recommend!"
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Kasey Dierdorf

March 26, 2024

5  out of  5 rating by Kasey Dierdorf
"I am a new customer of Rachels and her and her staff have been amazing. I am 100% glad i went with Rachel Bailey with state farm"
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Rory Gallagher

March 21, 2024

5  out of  5 rating by Rory Gallagher
"Danielle was incredibly helpful when it turned out that my policy was not as expensive as I thought it was! She made sure that I would only have to need to pay the corrected amount! I sincerely recommend getting your car insurance here!"
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Ms Granger

March 12, 2024

5  out of  5 rating by Ms Granger
"Racheal Bailey is the best ! She was fast and efficient"
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Mrs. Samuels

March 12, 2024

5  out of  5 rating by Mrs. Samuels
"They’re the most professional insurance company there is and reasonable pricing,Rachel is so patient and loves helping her customers I really appreciate everything that you do"
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Shawn White

March 8, 2024

5  out of  5 rating by Shawn White
"🌟🌟🌟"
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Thomas Clark

March 4, 2024

5  out of  5 rating by Thomas Clark
"Danielle, was very professional, courtesy and understanding, took my situation into accountable if it was her own problem, she took care of business for me, Thank-you, so much."
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Tonya Trenkle

March 2, 2024

5  out of  5 rating by Tonya Trenkle
"My daughter is in the Navy and stationed in Portsmouth. I called to get her insurance and Brittany was amazing. She was very helpful, knowledgeable, and quick to respond. Overall 100% customer service. If you’re looking for insurance in this area this is your gal. Thank you!"