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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellen Schulz

May 1, 2026

5  out of  5
rating by Ellen Schulz
"I recently bundled my home and auto Insurance with State Farm and I couldn’t be happier with the experience from start to finish! Rachel Bailey was my agent and she couldn’t have been more congenial, efficient and helpful."
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shannon talley

April 30, 2026

5  out of  5
rating by shannon talley
"Great customer service"
We responded:
"Thank you Shannon for supporting us! It was such a pleasure talking with you today. I loved listening to the little ones playing. LOL"
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Adrian Austin

April 29, 2026

5  out of  5
rating by Adrian Austin
"Rachel Greatly exceeded my expectations. Danielle did an awesome job trying to help solve my issue, miracles don't always happen no matter the effort, but her help was definitely heroic."
We responded:
"Thank you so much for your amazing feedback! I’m delighted to hear that we greatly exceeded your expectations. It truly means a lot to me!"
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penny holley

April 27, 2026

5  out of  5
rating by penny holley
"Take care of my details 😁"
We responded:
"Thank you Penny for support! Welcome to the Rachel Bailey State Farm family!"
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nadine simpson

April 15, 2026

5  out of  5
rating by nadine simpson
"Always accommodating with my needs."
We responded:
"Thank you so much for the 5-star review! We’re thrilled we could always accommodate your needs. We truly appreciate your trust in us!"
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Mason Gabrielle Brennan

April 11, 2026

5  out of  5
rating by Mason Gabrielle Brennan
"Rachel helped me get auto insurance at an affordable rate while still offering me great coverage! I decided to get the beacon to save me a couple of dollars on my monthly payment."
We responded:
"Thank you so much for your kind words! We work hard to ensure our customers have the appropriate coverage at the lowest price possible. "
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Precious Jones

April 9, 2026

5  out of  5
rating by Precious Jones
"Ms. Rachel Bailey was very polite and helpful. She helped me to get renters insurance right away with no hassles at all."
We responded:
"Thank you so much for your kind words! I’m glad I could assist you in getting your renters insurance quickly and smoothly. If you ever need anything else, please don’t hesitate to reach out. I appreciate your feedback!"
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Daretta Toran

April 8, 2026

5  out of  5
rating by Daretta Toran
"Rachel B. is the agent I spoke with. Very awesome, knowledgeable and easy to talk to."
We responded:
"Thank you for your feedback! I appreciate your support!"
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redx_jt

April 7, 2026

5  out of  5
rating by redx_jt
"Great customer service from agent."
We responded:
"Thank you for your kind feedback! I appreciate you! "
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Darnley Scoon

March 19, 2026

5  out of  5
rating by Darnley Scoon
"Rachel is simply awesome. Any car insurance needs you have she will take great care of you. My recent experience she got back with me so fast. She provided excellent service processed quotes in such a relatable digital platform. You are the Best."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience and found the service helpful and efficient. Making the process easy and relatable is very important to me, and I’m glad it showed! If you ever need anything else with your car insurance or have any questions, don’t hesitate to reach out. I’m always here to help! You’re the best for taking the time to share this — it truly means a lot to me."
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Endya Skinner

March 19, 2026

5  out of  5
rating by Endya Skinner
"Rachel was extremely helpful"
We responded:
"Thank you for your support! Did you know we have a Referral Program? You can earn $10 for every person and $25 for every Business you Refer - No Limit!!"
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Linda Martin

March 13, 2026

5  out of  5
rating by Linda Martin
"Rachel saved me $500 on my homeowners policy and my car policy is more than half of my old insurance!! Thank you Rachel! …and thanks for your patience."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that I could help you save $500 on your homeowners policy and significantly reduce your car insurance costs. Your satisfaction means a lot to me, and I truly appreciate your patience throughout the process. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again! — Rachel"
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Richie James

March 2, 2026

5  out of  5
rating by Richie James
"Above and beyond couldn’t even describe the effort put in to help me."
We responded:
"Thank you so much for your wonderful feedback! We’re truly honored to go above and beyond for you. Your appreciation means the world to us and motivates our team to continue delivering the best service possible. Please know we’re always here to support you whenever you need us!"
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Shenisse Shumake

March 2, 2026

5  out of  5
rating by Shenisse Shumake
"My agent and her team are the best. I made a change to my policy this morning. They reached out to me to confirm that I actually made the change, proceeded the change and sent me an updated insurance card. Thank you for promptness."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we're always here to ensure your experience is smooth and hassle-free. If you need anything else, please don't hesitate to reach out. Thanks again for choosing us!"
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Chris Ramsingh

February 28, 2026

5  out of  5
rating by Chris Ramsingh
"Absolutely an amazing soul! Helped me after hours to get everything finalized. Thank you so much"
We responded:
"Thank you so much for your kind words! I'm truly glad I could help and be there for you after hours. Your appreciation means a lot! If you ever need anything else, don't hesitate to reach out."
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Kat Helmadollar

February 26, 2026

5  out of  5
rating by Kat Helmadollar
"I just have to say I am so happy with the service I have received"
We responded:
"Thank you so much for your review, Kat! I am so pleased you are a part of the State Farm family!!!"
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Preston Bouldin (Preston)

February 19, 2026

5  out of  5
rating by Preston Bouldin (Preston)
"I reached out for help with my home policy, and Rachel absolutely exceeded my expectations! She didn’t just stop there — she went above and beyond by helping me with my auto policy as well and even provided a life insurance quote to help protect my family. Her professionalism, knowledge, and genuine care made the entire experience smooth and stress-free. I couldn’t be more grateful for her outstanding service!"
We responded:
"Thank you so much for your kind words! I’m truly grateful for the opportunity to assist you with your home and auto policies, and I’m glad I could help provide a life insurance quote to support your family’s protection. Making the process smooth and stress-free is always my goal, and it means a lot to hear that you felt cared for and supported. Please don’t hesitate to reach out if you need anything else—I’m here to help! Warm regards, Rachel"
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Jonathan elias

February 19, 2026

5  out of  5
rating by Jonathan elias
"Amazing people to work with, always there no matter what."
We responded:
"Thank you so much for your kind words! It means a lot to us to be there for you whenever you need. We're grateful for the opportunity to work with you and look forward to continuing to support you in any way we can!"
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Janasia Bankss

February 17, 2026

5  out of  5
rating by Janasia Bankss
"great customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority, and your feedback means a lot to our team. We look forward to serving you again soon!"
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Suhrab Miakhil

February 16, 2026

5  out of  5
rating by Suhrab Miakhil
"Rachel is helpful and the best"
We responded:
"Thank you so much for the kind words! It’s wonderful to hear that the assistance provided was helpful and met your expectations. Looking forward to supporting you again in the future!"
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Josue Nieves

February 11, 2026

5  out of  5
rating by Josue Nieves
"Awesome! Great! Super Fast!"
We responded:
"Awesome! Thanks for reaching out! I’m here to help and will make the process super-fast and easy. Give me a call anytime! We're looking forward to growing with you! Ask us about our Referral Program!"
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Diva Grant

February 10, 2026

5  out of  5
rating by Diva Grant
"I love yall so much"
We responded:
"Thank you so much! We appreciate you choosing Rachel Bailey State Farm and look forward to our continued growth together!"
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MOD MONSTER

February 3, 2026

5  out of  5
rating by MOD MONSTER
"Fast and helpful has great communication skills Friendly"
We responded:
"Thank you for your support!!"
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Shea Bond

January 29, 2026

5  out of  5
rating by Shea Bond
"Always been a pleasure working with Rachel over the years! If you or some one you know need car insurance, there isn't a better Agent out there then her!"
We responded:
"Thank you so much for your kind words! It’s truly been a pleasure working with you over the years as well. I’m always here to help with any car insurance needs you or anyone you know may have. Your trust means the world to me!"
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Javeir Whyte

January 19, 2026

5  out of  5
rating by Javeir Whyte
"I had a great experience with Rachel Bailey State Farm. The team was professional, responsive, and genuinely helpful throughout the entire process. They took the time to explain my options clearly and made sure I had the right coverage without any pressure. Customer service was excellent and communication was prompt and straightforward. I highly recommend this office to anyone looking for reliable insurance and a team that truly cares about its clients."
We responded:
"Thank you so much for your wonderful feedback! I’m so glad to hear that you had a great experience with our team and that we were able to help you find the right coverage without any pressure. It’s always our goal to provide clear explanations and prompt, caring service. Your recommendation means a lot to me, and please don’t hesitate to reach out if you ever need anything in the future!"