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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel Speller

March 29, 2024

5  out of  5 rating by Angel Speller
"Great customer service always find great prices"
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Damian D

March 29, 2024

5  out of  5 rating by Damian D
"First time buying my own car insurance, decided to try statefarm as it was the same one my dad uses. After about a week of going through quotes online, they were the only ones who actually called me, setting up an appointment to help work through any questions I had as well as lowering my rate to something I could afford. Huge help during the process, definitely recommend"
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Brian Farley

March 28, 2024

5  out of  5 rating by Brian Farley
"State Farm has treated me good for more than 33 years and Rachel is a good agent in Portsmouth! Modern technology used as well with a lot being done by text to save time."
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Brittani Bailey

March 26, 2024

5  out of  5 rating by Brittani Bailey
"Rachel Bailey State Farm is the PERFECT CHOICE for insurance, they was so helpful and truly helped me find the best insurance that fits my needs, highly recommend!"
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Kasey Dierdorf

March 26, 2024

5  out of  5 rating by Kasey Dierdorf
"I am a new customer of Rachels and her and her staff have been amazing. I am 100% glad i went with Rachel Bailey with state farm"
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Rory Gallagher

March 21, 2024

5  out of  5 rating by Rory Gallagher
"Danielle was incredibly helpful when it turned out that my policy was not as expensive as I thought it was! She made sure that I would only have to need to pay the corrected amount! I sincerely recommend getting your car insurance here!"
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Ms Granger

March 12, 2024

5  out of  5 rating by Ms Granger
"Racheal Bailey is the best ! She was fast and efficient"
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Mrs. Samuels

March 12, 2024

5  out of  5 rating by Mrs. Samuels
"They’re the most professional insurance company there is and reasonable pricing,Rachel is so patient and loves helping her customers I really appreciate everything that you do"
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Shawn White

March 8, 2024

5  out of  5 rating by Shawn White
"🌟🌟🌟"
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Thomas Clark

March 4, 2024

5  out of  5 rating by Thomas Clark
"Danielle, was very professional, courtesy and understanding, took my situation into accountable if it was her own problem, she took care of business for me, Thank-you, so much."
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Tonya Trenkle

March 2, 2024

5  out of  5 rating by Tonya Trenkle
"My daughter is in the Navy and stationed in Portsmouth. I called to get her insurance and Brittany was amazing. She was very helpful, knowledgeable, and quick to respond. Overall 100% customer service. If you’re looking for insurance in this area this is your gal. Thank you!"
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Keith Berkley

February 28, 2024

5  out of  5 rating by Keith Berkley
"Was great and help me very fast"
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Rae Folston

February 27, 2024

5  out of  5 rating by Rae Folston
"Britney and Rachel were very knowledgeable and answered all questions that I had. The experience I've had with Statefarm so far has been really great. I'm excited to now be a new customer of Statefarm Insurance."
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Dezmxnd

February 24, 2024

1  out of  5 rating by Dezmxnd
"Not only did my insurance go up more than $50… I called the office for an explanation of the bill. I told them I wouldn’t be able to pay it and I wanted to switch companies. They refused to cancel and proceeded to tell me all the things I needed to get to them first…. I decided I didn’t want the hassle and paid my premium on 2/7/24 . Fast forward to now and I went to check my bill…only to find out they cancelled my coverage the same day I paid them (2/7/24). No refunds… no notice of cancellation….my car could have fully gotten towed due to them not making me aware .They just took $300 out of my pocket. I guess “ those things you needed” weren’t ACTUALLY that important."
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Matthew Moore

February 23, 2024

5  out of  5 rating by Matthew Moore
"A fair price and polite customer service"
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Stephen Lukacs

February 21, 2024

5  out of  5 rating by Stephen Lukacs
"Great service"
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James Morales

February 20, 2024

5  out of  5 rating by James Morales
"Rachel Bailey was so helpful and kind. She helped me get a lower price for my insurance that is what I was looking for! I would definitely recommend her if you guys are looking for a good insurance agent! Thank you so much Rachel I appreciate it!"
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Kirk Kellett

February 20, 2024

5  out of  5 rating by Kirk Kellett
"Awesome Insurance, Great Employees !!!"
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Sheila James

February 20, 2024

5  out of  5 rating by Sheila James
"Miss Rachel was very professional had patience and knowledge and help me get the best insurance I've had for a long time I appreciate you and thank you so much for Your honesty and expertise"
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Danielle Sexton

February 20, 2024

5  out of  5 rating by Danielle Sexton
"The agent(s) could not be more helpful. Good customer service is hard to find these days, and when you get great service and save money, it’s a win-win!"
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Edwina Langaster

February 16, 2024

5  out of  5 rating by Edwina Langaster
"Courteous professional and saved me money"
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Xavier Roberts

February 16, 2024

5  out of  5 rating by Xavier Roberts
"Very easy to understand Very friendly And they sent me a birthday card😌"
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Caroline F

February 15, 2024

5  out of  5 rating by Caroline F
"Great customer service, always friendly and helpful!"
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Ryan Flauta

February 15, 2024

5  out of  5 rating by Ryan Flauta
"Our family is very happy with the service Rachel Bailey and her team provide for our insurance needs. We bundled ALL our insurance needs through her office from auto, home to life insurance Rachel did an outstanding job finding the right coverage and stayed well below our budget. Thank you Rachel and Victoria for all you do for our family."
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ericka Crowder

February 15, 2024

5  out of  5 rating by ericka Crowder
"Very helpful!"