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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Park

June 5, 2025

5  out of  5
rating by John Park
"Victoria is kind, knowledgeable and explains State Farm's products concisely."
We responded:
"Thank you so much for your kind feedback! I’m thrilled to hear that Victoria provided you with excellent service and made our State Farm products easy to understand. We work hard to ensure our clients feel informed and supported, and it’s always rewarding to hear when we succeed."
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josie chambers

June 5, 2025

5  out of  5
rating by josie chambers
"Any time I have any issues or questions Rachel is very quick to reach out to me and get them resolved. Thank you so much for the amazing and quick customer service."
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It's always my goal to provide prompt and effective support no matter what time of day it is, and I'm glad to hear that I've been able to assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out."
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Amber Kilpatrick

June 4, 2025

5  out of  5
rating by Amber Kilpatrick
"Max was fantastic. Made the process super easy and was a lot of fun to talk too. I appreciate her honesty and patience!"
We responded:
"Thank you for your feedback! We're thrilled to hear that Max provided you with such a positive experience. It's great to know that she made the process easy and enjoyable for you. Your appreciation for her honesty and patience is invaluable, and we’ll be sure to pass along your kind words. If you have any more feedback or need further assistance, feel free to reach out!"
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H B

June 3, 2025

5  out of  5
rating by H B
"Madison Nicole schooley is the best agent personality knowledge is unmatched"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Madison Nicole Schooley. Her dedication to providing exceptional service truly sets her apart! We appreciate your feedback and look forward to assisting you again in the future!"
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Melody Domingue

June 3, 2025

5  out of  5
rating by Melody Domingue
"Great experience with Max helping me get me new policy. I highly recommend her! She also has a great sense of humor!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Max was able to assist you in getting your new policy. It’s wonderful to know that her sense of humor made the process enjoyable for you. We understand that navigating insurance can be overwhelming, and we’re here to support you every step of the way. Your recommendation means a lot to us, and we look forward to assisting you in the future!"
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Haley Crabtree

June 3, 2025

5  out of  5
rating by Haley Crabtree
"Max Schooley helped me retain an auto insurance policy today and she was absolutely phenomenal!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Max Schooley provided you with exceptional service while helping you retain your auto insurance policy. At Rachel Bailey State Farm, we strive to ensure our clients feel supported and informed throughout the process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!"
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Rachel Joyner

June 2, 2025

5  out of  5
rating by Rachel Joyner
"Max was amazing.. she was so sweet and wonderful to work with us to add another car on our plan.."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Max provided you with excellent service while helping you add another car to your plan. Our team strives to make every experience as smooth and enjoyable as possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Mal Mal

May 30, 2025

5  out of  5
rating by Mal Mal
"Been a very big help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tadarious Mann

May 23, 2025

5  out of  5
rating by Tadarious Mann
"Seamless process, exceptional customer service skills and professionalism!!!!"
We responded:
"Thank you so much for your wonderful feedback! We're truly delighted to hear that your experience with us was seamless. We understand how important it is to feel valued and supported, and we're glad our team could provide you with the exceptional customer service you deserve. Your satisfaction means the world to us, and we’re here for you anytime you need assistance. Thank you for choosing us, and we look forward to serving you again!"
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Max Schooley

May 23, 2025

5  out of  5
rating by Max Schooley
"Max is the BEST rachel and victoria are pretty cool as well best team ever !!!!!!"
We responded:
"Thank you for your support!"
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Gabriel Skipper

May 21, 2025

5  out of  5
rating by Gabriel Skipper
"Wonderful customer service."
We responded:
"Thank you for your kind words! We're so glad to hear you had a great experience with our customer service. Your satisfaction means the world to us, and we can’t wait to help you again!"
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Natesha Vassell

May 20, 2025

5  out of  5
rating by Natesha Vassell
"Victoria was very patient and answered my questions without frustration"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Victoria provided you with such a positive experience. Her patience and willingness to help are truly valued here. We appreciate your feedback and look forward to serving you again!"
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Eny’Jah

May 19, 2025

5  out of  5
rating by Eny’Jah
"Max and Rachel helped me out with the best customer service ever. Every other insurance charges hundreds of dollars but they gave be the best price! Both of them are polite and very warm welcoming, definitely happy about my choice!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Anthony Lewis

May 19, 2025

5  out of  5
rating by Anthony Lewis
"Easy processing"
We responded:
"Thank you, Anthony! Good luck with physical therapy! Don't push to hard on those knees."
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Antonio Stevens

May 14, 2025

5  out of  5
rating by Antonio Stevens
"Victoria helped me get the insurance coverage I needed. She is patient, kind, and very knowledgeable. I recommend her assistance to anyone needing help with insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Victoria provided you with the support and expertise you needed for your insurance coverage. She truly is a valuable member of our team, and your recommendation means a lot to us. If you have any more questions or need further assistance in the future, don't hesitate to reach out!"
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Sean McDaniel

May 13, 2025

5  out of  5
rating by Sean McDaniel
"Rachel's office is top notch and more than willing to help you with your Property and Casualty needs!! I have dealt mostly with Victoria who is awesome! I have also spoken to Rachel as well! They are not just in it to get you off the phone, they want to truly know how they can help!!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our team, especially with Victoria. We pride ourselves on providing personalized service and truly understanding our customer's needs. Your feedback means a lot to us, and we look forward to continuing to assist you with your Property and Casualty needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
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T W

May 12, 2025

5  out of  5
rating by T W
"I was blessed to be helped by Max today and I can truly say she has an amazing personality! It’s almost like I was talking to a good friend during the call. Thank You Max"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Max was able to provide you with such a positive experience. She truly embodies the friendly and supportive spirit we strive for here. We’re glad you felt comfortable and connected during your call. Your feedback means a lot to us, and we look forward to serving you again in the future!"
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Michael Eley

May 12, 2025

5  out of  5
rating by Michael Eley
"Just had a situation they work with me the whole time through"
We responded:
"Thank you for taking the time to share your experience. I truly appreciate your feedback and am glad to hear that my team and I were able to assist you throughout the process. We strive to provide exceptional service and support to all our clients, and it’s wonderful to know that we met your expectations. Your satisfaction is our top priority, and your kind words motivate us to keep improving."
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Jonathan Larrew

May 9, 2025

5  out of  5
rating by Jonathan Larrew
"Great help walking me through getting my bost insured. Having a person to talk to really makes a difference!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our assistance helpful in getting your boat insured. We believe that personal interaction makes all the difference, and it's great to know that our team was able to provide you with the support you needed."
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Kathy

May 9, 2025

5  out of  5
rating by Kathy
"5 stars excellent service"
We responded:
"Thank you for your support, Kathy!"
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jim lacrosse

May 1, 2025

5  out of  5
rating by jim lacrosse
"Phegi was absolutely fantastic. Knowledgeable, to the point, answered all my questions. Thank you!"
We responded:
"Thank you so much for your lovely review! I’m so glad to hear that Pheji was able to assist you and answer all your questions. We truly aim to provide a personal touch and it’s wonderful to know that it made a difference for you. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you!"
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Kingsley Aponoso

May 1, 2025

5  out of  5
rating by Kingsley Aponoso
"Pheji was absolutely fantastic to work with! She went above and beyond to ensure I got the best coverage for both of my vehicles at an unbeatable price. Her professionalism, knowledge, and friendly approach made the entire process seamless. I'm so grateful for her expertise and dedication. If you're looking for exceptional service and great rates, look no further than Pheji's agency – she's the best! 5 stars!"
We responded:
"Thank you so much for your kind words and for taking the time to leave such a glowing review! We are thrilled to hear that Pheji provided you with fantastic service and helped you secure the best coverage for your vehicles at an unbeatable price. At our agency, we strive to go above and beyond for our customers, and it’s wonderful to know that Pheji's professionalism and dedication made your experience seamless. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. Thank you once again for your support and for recognizing Pheji's hard work. We look forward to serving you again!"
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Asma Khan

April 30, 2025

5  out of  5
rating by Asma Khan
"Rachel is amazing! I love State Farm and more importantly the service and prompt resolutions to all my concerns! Rachel Bailey’s team is the best. Thank you."
We responded:
"Thank you so much for your wonderful feedback! I’m thrilled to hear that you love State Farm and that my team and I were able to assist you promptly with all your concerns. Your satisfaction means the world to us, and we’re here for you whenever you need us. Thank you for your support!"
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Elsey Stahl

April 29, 2025

5  out of  5
rating by Elsey Stahl
"Max was amazing, helped so much with all of my needs and made it fast and painless!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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pheji castel

April 29, 2025

5  out of  5
rating by pheji castel
"I love pheji and the whole Rachel Bailey state Farm"
We responded:
"Thank you for your support!"